Your Questions, Answered

  • JustAPenny, LLC, operates as voluntary donation-based initiative. Contributions are made willingly to support our mission and direct assistance efforts.

    Due to processing and distribution logistics, donations are generally non-refundable.

    If you believe a donation was made in error, please contact us within seven days at: admin@justapennyllc.com

    All refund requests are reviewed on a case-by-case basis and granted at the sole discretion of Just a Penny, LLC.

  • JustAPenny, LLC, operates as voluntary donation-based initiative. Contributions are made willingly to support our mission and direct assistance efforts.

    Due to processing and distribution logistics, donations are generally non-refundable.

    If you believe a donation was made in error, please contact us within seven days at: admin@justapennyllc.com

    All refund requests are reviewed on a case-by-case basis and granted at the sole discretion of Just a Penny, LLC.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.